FirstBank Ghana has officially opened a new branch at Tema Community 25, located strategically at the Greenville Hospital Junction. The move forms part of the bank’s ongoing strategy to deepen financial inclusion, expand its footprint in high-growth commercial areas, and bring tailored financial services closer to its growing clientele.
The new facility will serve residents, entrepreneurs, small and medium-sized enterprises (SMEs), and corporate organizations within Community 25 and surrounding areas.
Driving SME and Economic Growth
Highlighting the strategic importance of the location, the Managing Director and Chief Executive Officer of FirstBank Ghana, Osahon Ogieva, described the branch opening as a key milestone in the bank's vision to deliver customer-centric solutions across Ghana.
"The opening of our Tema Community 25 branch reflects FirstBank Ghana's commitment to supporting businesses and empowering individuals. This vibrant community continues to experience remarkable growth, and we are delighted to partner with SMEs, entrepreneurs, and families by providing innovative financial solutions that help them achieve their aspirations."
— Osahon Ogieva, MD/CEO, FirstBank Ghana
He reaffirmed that SMEs remain the engine of Ghana's economic development, pledging FirstBank's continued support through advisory services, tailored financing, and digital banking platforms designed to build long-term relationships.
Comprehensive Banking Solutions
The Community 25 branch provides a full suite of physical and digital banking products tailored for both individual and commercial clients, including:
Commercial & Personal Loans: Credit facilities and business advances.
Foreign Exchange: Trade financing and forex services.
Payments & Remittances: Over-the-counter money transfers and collection services for utilities, school fees, and government-related payments.
Digital Onboarding: Support for self-service digital platforms.
Blending Physical Touch with Digital Convenience
Speaking on the customer experience, the Acting Head of Retail Banking at FirstBank Ghana, Enoch Adams, emphasized that physical branches remain indispensable despite the rapid rise of digital banking.
"Community 25 is home to a dynamic business community made up of SMEs, traders, professionals, and growing enterprises. While digital banking continues to reshape the financial services landscape, physical branches remain essential for providing advisory services, building trust, and delivering personalized support to customers."
— Enoch Adams, Acting Head of Retail Banking, FirstBank Ghana
