The Manhyia Divisional Command of the Ghana Police Service has urged investigators, crime and station officers to exhibit a high level of professionalism in the discharge of their duties to build public trust and ensure effective service delivery.
Chief Superintendent of Police Fredrick Hammond, speaking to reporters on the sidelines of a capacity‑building programme for about 50 police investigators, crime and station officers in Kumasi, said the training was aimed at equipping the officers with the requisite knowledge and expertise to effectively discharge their duties in the interest of the nation.
He said the Police, as public servants, must provide quality service to the public, their clients, and ensure that personnel operate at their optimum best to promote justice, fairness and the protection of human rights.
“You know that police, we are public servants, and the public is our client. So we always have to provide them with quality service. And so far as we are police officers who want to maintain security and safety in our environment, we want our personnel to be at their optimum best so that they can deliver. And the people who come to the police, who want justice, who want fairness, who want their human rights to be protected, these people will benefit more,” he said.
Hammond noted that the training focused largely on confidentiality and professionalism, which he said would help investigators improve their conduct and build public confidence.
He explained that public confidence was crucial to effective policing, as information provided by the public helps the Police to uncover criminal activities.
He assured that professional police officers were required to maintain confidentiality, having sworn an oath of secrecy, and said such training would be organised continuously to enhance confidentiality and human rights‑based policing.
“If the public doesn’t have confidence in us, why will they give us information? These pieces of information help us to unravel the mystery around criminalities. So when these members of our personnel go through these kinds of trainings, it increases their level of professionalism. It exposes them to the level of human rights policing, where people’s rights will be protected, and the law enforcement work will be done impartially,” he stated.
He commended senior officers of the Division for their efforts in organising the programme.
