Provident Insurance Limited Company has again underscored its commitment to professional excellence by awarding its senior claims officer, Ellen Amihere, the Claims Professional of the Year 2025 at the 6th Chartered Insurance Institute of Ghana (CIIG) Insurance Excellence Awards.
The ceremony, themed “Professionalism Rooted in Integrity: Building a Trusted Insurance Future,” gathered industry leaders, regulators and key stakeholders from across Ghana’s insurance sector to honour individuals and institutions that drive the industry forward.
Amihere’s recognition reflects her unwavering dedication to delivering an exceptional claims experience, showcasing technical competence, outstanding customer service and the highest standards of professional integrity. Her skill in managing complex claims, collaborating with stakeholders and ensuring fair, timely resolution has been pivotal to Provident’s promise to policyholders.
Speaking on the achievement, Provident’s Managing Director Kenneth Doh said, “This award is a proud moment for Provident Insurance. Ellen’s recognition reflects the professionalism, dedication and integrity that we strive to uphold across the Company. Claims is at the heart of the insurance promise, and this recognition reinforces our commitment to ensuring that our customers receive fair, responsive and professional service when they need us most.”
Amihere expressed gratitude, stating, “I am deeply honoured to receive the Claims Professional of the Year award. This recognition is not only a reflection of my individual efforts but also the support, collaboration and dedication of my colleagues at Provident Insurance. I remain committed to upholding the highest standards of professionalism and integrity in claims management and contributing to an insurance industry that earns and sustains the trust of the public.”
The award reinforces Provident’s focus on professionalism, integrity and customer‑centric service as it continues to contribute to the growth of Ghana’s insurance industry.
